FAQ

Frequently Asked Questions

How much is shipping and how long does it take?

Standard shipping is $5.99 — and FREE on orders over $75. Orders process in 1–3 business days and arrive in 7–15 business days with tracking included.

What if my product arrives damaged or doesn't work?

We'll replace it or refund you — no long forms, no hassle. Just email us a photo within 30 days of delivery.

Can I return my order?

Yes. We offer a 30-day money-back guarantee. If you're not satisfied, contact us and we'll walk you through the return.

Is checkout secure?

Absolutely. Payments are processed through Shopify's encrypted checkout with support for all major cards and payment methods.

How do I track my order?

You'll get an email with your tracking number as soon as your order ships. Tracking updates may take 2–5 days to appear after shipment.

Who do I contact for help?

Email us anytime at support@calmorastore.online — we reply within 24 hours, Mon–Sat.